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Our mission

Feel free

Virtual reality, remote medical diagnoses, motion-dependent street lighting and autonomous cars. These things are changing our lives as we move towards an increasingly connected future.

We make life more free, easy and more fun by connecting people. We are passionate about offering secure, reliable and future-proof networks and services, enabling people to be connected anytime, anywhere, whilst at the same time creating a more prosperous and cleaner world.

For almost a century and a half, KPN has believed in the power of connections. In 1881, we established a public telephone network in the Netherlands. On a small-scale, our country was introduced to the wonder of telecommunication for the first time. This formed the basis for KPN’s extensive network today, which reaches every corner of the country.

Then, we could only send 'beeps' via the telegraph; now, every second of the day vast amounts of information stream through our cables, antennas and transmitters. Telephone calls, but, above all, increasing amounts of data. From WhatsApp messages to television programs, from Spotify music to work documents. In addition, there are the bits and bytes that are sent without any human intervention. Smart meters that can communicate meter readings or garbage containers that report when they are full.

When you’re connected, 
time and location are no longer an obstacle.

We don’t always give it much thought, but all this technology has a huge influence on our lives. Your smartphone keeps you in touch with the world around you. KPN’s technology enables you to do what you like or what’s important to you. To watch your favorite series when it suits you and to work wherever you want. If you’re connected, you can feel free. 

Time and location are no longer an obstacle.Technology is also making life more enjoyable in a less visible way. Smart applications that contribute to reducing energy consumption or increase the independence of patients and the elderly. They are helping the Netherlands become more sustainable, more secure and more enjoyable. And that’s just the start. KPN’s high-grade and finely tuned network is an inexhaustible source of opportunities. By connecting people, we’re making life more free, easy and more fun. Now and in the future.

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Our ambitions

How do we ensure that our technology helps life to be more free, easy and more fun? By setting ambitious goals. That's why we strive to become the best service provider in the Netherlands. We’re building a customer-focused organization, together with our expert and motivated employees.

In addition, we want to be frontrunners in sustainability. Despite the ever-increasing amount of data that is being sent via our networks, we’re able to reduce our energy consumption every year. Since 2015, KPN has been operating 100% climate neutral and we only use green energy. In the future, we will continue to set ourselves goals that reduce environmental impact even further. 

Technology must be comprehensible and simple. No effort. No fuss. Above all, it must be reliable. At home, at work and on the move. In order to provide this guarantee, we’re constantly investing in innovation. So that, with the best products and services, our customers can feel free.